Privacy Policy

Privacy Policy

This Privacy Policy describes how PIGUETA ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from pigueta.co.uk (the "Site"), or otherwise communicate with us regarding our services (collectively, the "Services").

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" means information that identifies, relates to, describes, or can reasonably be linked to an individual.

Device Information

Examples of Personal Information collected:

  • Web browser version
  • IP address
  • Time zone
  • Cookie information
  • Pages and products viewed
  • Search terms
  • Site interaction data

Purpose of collection:

  • To load the Site accurately for you
  • To analyze Site usage and improve performance
  • To maintain security and prevent fraud

Source of collection:

  • Automatically collected through cookies, log files, web beacons, tags, and pixels

Disclosure for a business purpose:

  • Shared with our ecommerce platform provider, Shopify

Order Information

Examples of Personal Information collected:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

Purpose of collection:

  • To process and fulfill your orders
  • To arrange shipping and delivery
  • To communicate with you regarding your purchases
  • To provide invoices and order confirmations
  • To screen orders for fraud prevention
  • To provide marketing communications where consent has been given

Source of collection:

  • Collected directly from you

Disclosure for a business purpose:

  • Shared with Shopify and relevant payment and shipping providers

Customer Support Information

Examples of Personal Information collected:

  • Name
  • Contact information
  • Order details
  • Communication history

Purpose of collection:

  • To provide customer support and resolve issues

Source of collection:

  • Collected directly from you

Sharing Personal Information

We may share your Personal Information with service providers who help us operate our business and provide services to you, including:

  • Shopify, our ecommerce platform provider
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers

We may also disclose your Personal Information:

  • To comply with legal obligations
  • To respond to lawful requests from authorities
  • To protect our rights, customers, and business

Behavioural Advertising

We may use your Personal Information to provide relevant advertisements and marketing communications.

For example:

  • We use Google Analytics to better understand how customers use our Site.
  • We may share information about your use of the Site and your purchases with advertising partners.

You can opt out of certain targeted advertising services through:

  • Facebook Ads Settings
  • Google Ads Settings
  • Microsoft Advertising Preferences

You may also visit the Digital Advertising Alliance opt-out portal to manage advertising preferences.

Using Personal Information

We use your Personal Information to:

  • Provide products and services
  • Process payments
  • Fulfill and ship orders
  • Communicate with you
  • Improve our Services
  • Prevent fraud and maintain security
  • Send promotional communications where permitted

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process Personal Information under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Public interest
  • Legitimate business interests

Retention

We retain your Personal Information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Automated Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects.

Our service providers, including Shopify, may use limited automated systems to detect and prevent fraudulent transactions.

Your Rights

GDPR and UK GDPR

If you are located in the EEA or United Kingdom, you may have the right to:

  • Access your Personal Information
  • Correct inaccurate information
  • Delete your Personal Information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us using the details below.

CCPA/CPRA

If you are a California resident, you may have rights including:

  • The right to know
  • The right to delete
  • The right to correct
  • The right to opt out of certain sharing
  • The right to non-discrimination

Cookies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember preferences
  • Analyze website performance
  • Improve user experience
  • Deliver relevant advertising

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies if preferred.

Please note that disabling cookies may affect the functionality of certain features of the Site.

Do Not Track

Because there is currently no consistent industry standard for responding to Do Not Track signals, we do not alter our data collection practices when such signals are received.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: contact@pigueta.co.uk

PIGUETA
2 Forncett Street
Big Bean House
Sheffield
S4 7QD
United Kingdom

Last Updated: June 2026

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority, including the UK Information Commissioner's Office (ICO).